Support center


The ENTR support center is designed to provide you with the information
you need to resolve issues and answer questions.



Learn how easy it is to install and operate your ENTR.


Most likely, someone has already asked the same question you've got so we've compiled a list of the most frequently asked questions about ENTR.


Would you like more information about ENTR? Simply download it all here.


Go digital with ENTR Smartphone App. Here you'll find everything you need to know about downloading, installing and operating the ENTR Smartphone App.

Open a service ticket


Haven’t found the answer or resolution your looking for? We’re here to help.

Open an ENTR service ticket by scanning your ENTR QR code or you can just click here.


For more than 4 decades, Mul-T-Lock® has been designing, manufacturing, marketing and distributing innovative high security locking solutions to people, places and organizations globally. Adhering to the world’s most stringent standards, Mul-T-Lock® High Security solutions are at work on every continent, in nearly 70 countries, and securing over 100 million users. Using advanced and patented technologies, Mul-T-Lock® stays a step ahead of the market by anticipating customers’ security and operational needs. As a member of the ASSA ABLOY Group, and with availability through over 20,000 authorized and trained service centers, customers rely on Mul-T-Lock® to provide proven, proactive and protective High Security locking platforms