• What are ‘virtual keys’?

    A virtual key is actually a permission saved in an encrypted format to a user’s smartphone app and in your ENTR™ lock.

  • How can I create a virtual key?

    Every ENTR™ system has an administrator, generally one of the homeowners. The administrator can create and distribute virtual keys for other users with his/her smartphone app. The app creates an encrypted virtual key on the administrators smartphone and the lock itself. using a unique verification process. This allows the administrator to distribute virtual keys and turn them off whenever necessary.

  • Do I need to connect to the Internet or Wi-Fi to operate ENTR™?

    No. ENTR’s app uses Bluetooth to communicate with the door unit, eliminating the need for an active network.

  • Can all family members have access to ENTR's smartphone App?

    Yes, If they have a compatible smartphone. The smartphone app can be downloaded for free from the App Store or Google Play. With the administrator’s permission, the user can then operate ENTR™ based on the scheduled authorizations.

  • What if my smartphone is lost or stolen?

    Simply download a the app to your new smartphone, then with the initial code you first defined, you’ll be able to transfer permissions to your new smartphone and cancel the old smartphone’s app

  • Which smartphones support the ENTR App?

    Apple: 4S, 5, 5S, 6, 6+ with iOS 7 or higher.
    Samsung: Galaxy 4S, 5S, 6S (all models); NOTE 3, NOTE4 with Android 4.3 and higher.
    Naxos: 4 and 5 with Android 4.3 and higher.
    LG: G2, G3 and G4 with Android 4.3 and higher.

  • What if I do not have a supported smartphone?

    Just choose one of the other options for operating ENTR™: Remote Control, Touchpad or Fingerprint Reader.