What are ‘virtual keys’?
A virtual key is actually a permission saved in an encrypted format to a user’s smartphone app and in your ENTR™ lock.
How can I create a virtual key?
Every ENTR™ system has an administrator, generally one of the homeowners. The administrator can create and distribute virtual keys for other users with his/her smartphone app. The app creates an encrypted virtual key on the administrators smartphone and the lock itself. using a unique verification process. This allows the administrator to distribute virtual keys and turn them off whenever necessary.
Do I need to connect to the Internet or Wi-Fi to operate ENTR™?
No. ENTR’s app uses Bluetooth to communicate with the door unit, eliminating the need for an active network.
Can all family members have access to ENTR's smartphone App?
Yes, If they have a compatible smartphone. The smartphone app can be downloaded for free from the App Store or Google Play. With the administrator’s permission, the user can then operate ENTR™ based on the scheduled authorizations.
What if my smartphone is lost or stolen?
Simply download a the app to your new smartphone, then with the initial code you first defined, you’ll be able to transfer permissions to your new smartphone and cancel the old smartphone’s app
Which smartphones support the ENTR App?
Apple: 4S, 5, 5S, 6, 6+ with iOS 7 or higher.
Samsung: Galaxy 4S, 5S, 6S (all models); NOTE 3, NOTE4 with Android 4.3 and higher.
Naxos: 4 and 5 with Android 4.3 and higher.
LG: G2, G3 and G4 with Android 4.3 and higher.
What if I do not have a supported smartphone?
Just choose one of the other options for operating ENTR™: Remote Control, Touchpad or Fingerprint Reader.